Terms & Privacy Policy

Terms

Welcome to Panellify, an online platform that provides digital marketing tools, online promotional solutions, and related digital services for businesses, agencies, resellers, and individual users. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our platform.

1. General Information

Panellify provides online marketing-related tools and digital services through its website. Our services are intended for lawful business and personal use only. By using this platform, you confirm that you are at least 18 years old or otherwise legally permitted to use online services in your jurisdiction.

2. Use of Services

You agree to use Panellify only for lawful, legitimate, and ethical purposes.
You may not use the platform to promote, distribute, support, or facilitate illegal, harmful, abusive, hateful, misleading, fraudulent, or otherwise prohibited content or activity.
You may not use the website in a manner that interferes with platform operations, payment systems, account security, or other users.
Any misuse of the website, services, infrastructure, payment systems, or support channels may result in account restriction, suspension, or termination without prior notice where reasonably necessary.

3. Account Registration and Responsibility

You are responsible for maintaining the confidentiality of your login credentials and account access.
You are responsible for all actions and activity that occur under your account.
You agree to provide accurate, current, and complete information during registration, payment, identity verification, and support communication.
Panellify is not responsible for losses caused by unauthorized access resulting from your failure to secure your account or device.

4. Orders, Availability, and Service Delivery

Service availability, processing times, and completion times may vary depending on technical conditions, provider availability, system maintenance, order volume, and third-party platform limitations. Any timelines shown on the website are estimates only and are not guaranteed.

Panellify reserves the right to refuse, cancel, hold, or limit any order when reasonably necessary for legal, security, fraud prevention, payment review, technical, operational, or compliance-related reasons.

5. Pricing and Payments

Prices, service availability, and related conditions may be updated at any time without prior notice. Payments made through Panellify are processed by secure third-party payment providers. By submitting a payment, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate and complete.

6. Refund Policy

Refunds may be issued when a service cannot be delivered as purchased or where a significant technical issue prevents completion.
If an order is only partially completed, the remaining unused portion may be returned as account credit or refunded at our discretion.
Requests relating to duplicate payments, billing issues, or technical errors should be submitted to support as soon as possible for review.
Refund eligibility may be denied where incorrect order information was submitted by the user or where account, payment, or service misuse is identified.

7. Payment Disputes and Chargebacks

If you believe a billing error has occurred, please contact our support team before initiating a payment dispute or chargeback. We reserve the right to review, restrict, suspend, or terminate accounts involved in abusive, fraudulent, repetitive, or unjustified payment disputes while the matter is under investigation.

8. Fraud Prevention

Any fraudulent activity, including the use of unauthorized payment methods, false billing details, identity misuse, account abuse, technical exploitation, or submission of misleading information, may result in immediate suspension or permanent termination of access to the platform.

9. Prohibited Activity

Using stolen payment methods or unauthorized financial information.
Attempting to exploit, reverse engineer, disrupt, overload, scrape, or abuse the platform or its infrastructure.
Submitting false or misleading information for registration, payment, verification, or support purposes.
Using the services in a way that violates applicable laws, regulations, third-party rights, or payment provider requirements.

10. Intellectual Property

All website content, branding, logos, graphics, design elements, text, software, and related materials displayed on Panellify are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, publish, or exploit any part of the website without prior written permission, except as permitted by law.

11. Disclaimer

Panellify provides its website and services on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, uninterrupted processing, error-free operation, or any specific business or commercial outcome. To the fullest extent permitted by law, all warranties, whether express or implied, are disclaimed.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Panellify shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, business opportunities, or anticipated savings, arising from or related to the use of, or inability to use, the platform or services.

13. Account Suspension and Termination

We reserve the right to suspend, limit, or terminate any account that violates these Terms, applicable law, payment provider rules, fraud prevention requirements, or reasonable platform usage and security policies.

14. Compliance and Legal Requests

We may preserve, review, and disclose relevant account or transaction information where reasonably necessary to comply with applicable law, regulatory obligations, legal process, payment provider requirements, fraud investigations, or the protection of our legal rights and business operations.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the platform after changes become effective constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions regarding these Terms & Conditions, billing matters, or platform usage, please contact us through the contact details published on our website.

Privacy Policy

This Privacy Policy explains how Panellify collects, uses, stores, shares, and protects personal information when you access our website, create an account, make a payment, communicate with support, or otherwise use our services.

1. Information We Collect

We may collect the following categories of information:

Account Information: such as your name, email address, username, password credentials, and account preferences.
Transaction Information: such as payment status, billing-related details, order history, balance activity, and transaction records.
Technical Information: such as IP address, browser type, device information, operating system, language settings, time zone, and access timestamps.
Usage Information: such as pages visited, features used, navigation behavior, referral sources, and interaction logs.
Verification and Compliance Information: where applicable, information submitted for fraud prevention, payment review, identity verification, or regulatory compliance.
Support Information: any information you provide when contacting customer support or submitting a request.

2. How We Use Information

We use collected information to:

Provide, operate, maintain, and improve our website and services.
Process payments, manage balances, and handle transactions.
Respond to support requests and communicate important service-related or account-related information.
Detect, prevent, and investigate fraud, abuse, payment disputes, security incidents, unauthorized activity, and technical misuse.
Comply with legal obligations, payment processor requirements, regulatory requests, and internal compliance procedures.
Analyze performance, troubleshoot issues, monitor service quality, and improve user experience.

3. Payment Processing

Payments made through our website are processed by secure third-party payment providers. Panellify does not store full payment card details on its own servers unless explicitly stated otherwise. Payment providers may collect, store, and process billing and transaction-related information in accordance with their own privacy policies, contractual obligations, and legal requirements.

4. Cookies and Similar Technologies

We may use cookies, session data, local storage, pixels, analytics tags, and similar technologies to operate the website, remember preferences, maintain sessions, analyze traffic, improve functionality, enhance security, and support fraud prevention. You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

5. Analytics and Performance Monitoring

We may use logs, analytics, and diagnostic tools to better understand website performance, identify technical problems, monitor system reliability, improve features, and protect the platform from abuse or unauthorized access.

6. Sharing of Information

We may share information only when reasonably necessary, including with:

Payment processors, financial service providers, and fraud prevention partners.
Hosting providers, analytics providers, cloud infrastructure services, security vendors, and technical support providers.
Professional advisers, auditors, legal counsel, regulators, law enforcement, or government authorities where required by law or reasonably necessary to protect legal rights.
Service providers acting on our behalf under appropriate confidentiality, security, and data protection obligations.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, prevent fraud, support audits, and comply with legal, tax, accounting, regulatory, or payment-related obligations.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

9. International Data Transfers

Your information may be processed and stored in countries other than your own, depending on our infrastructure, service providers, payment partners, and technical operations. Where required, we take appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection laws.

10. Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal data. You may also have the right to data portability and, where applicable, the right to withdraw consent for processing that is based on consent.

11. Third-Party Services and Links

Our website may include links to or integrations with third-party websites, products, tools, or services. We are not responsible for the privacy, content, or security practices of third parties. Please review their policies before providing personal information to them.

12. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from individuals who are not legally permitted to use our services under applicable law.

13. Legal and Compliance Disclosures

We may preserve, review, and disclose information where reasonably necessary to comply with applicable law, legal process, court orders, regulatory requirements, payment provider obligations, fraud investigations, or the protection of our rights, users, systems, and business operations.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised effective date. Continued use of the website after changes become effective means you accept the updated Privacy Policy.

15. Contact

If you have any questions or requests regarding this Privacy Policy, account data, billing-related privacy matters, or personal data processing, please contact us through the contact details provided on our website.